Contact information
Contact Us
We’d love to hear from you! Whether you have a question about an order, a product, or just want to say hello, we’re happy to help.
How to Reach Us
📧 Email:
shop.highlandshomestead@gmail.com
We aim to respond to all inquiries within 1–2 business days. Please note that response times may be slightly longer during holidays, launches, or busy market seasons.
Order Questions
If your message is about an order, please include:
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Your order number
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The name used on the order
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A brief description of your question or concern
This helps us assist you as quickly as possible.
Damaged or Incorrect Orders
If your item arrived damaged or incorrect, please contact us within 48 hours of delivery and include clear photos of the item and packaging so we can make it right.
Wholesale & Custom Orders
Interested in wholesale, bulk gifting, or custom orders? Reach out via email with details about what you’re looking for, and we’ll be in touch.
Thank you for supporting Highlands Homestead and choosing handmade 🤍